Shipping and Returns

Shipping 

We want to get things to you as quickly as humanly possible.

To keep things simple, we offer Free US Shipping.

If there is a shipping charge (for expedited shipping, for example), we are not in business to “profit” from shipping; you are charged what we are charged.

Our primary shipping services are UPS and USPS. Both are “ground” services that take 5-7 business days from coast-to-coast in the USA.

To guarantee delivery, we must have complete addresses. Sorry—we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.

All orders are processed and boxed for shipment Monday through Friday, excluding holidays.

When your order is shipped, a confirmation email containing the tracking number will be sent to you. This tracking information provides an estimated delivery date.

 

Returns

First and foremost, we want you to be happy with your purchase.

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

Conditions of return:

- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

- Please contact me if you have any problems with your order.

 

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© 2019 Tatiana Ivaschenko Jackson